At Luxe Holiday Apparel, customer satisfaction is our priority. While we aim to deliver high-quality products with every order, please note that our items are printed on demand, and as a result, we do not offer standard returns or exchanges.
For direct inquires please contact: tel.: +15872983643
Returns
We do not accept returns or exchanges unless the item you purchased is defective or incorrect. If you receive a defective or incorrect item, please contact us at [support@luxeholidayapparel.com] within 7 days of receiving your order, and include photos of the issue along with your order number. We’ll work quickly to resolve the situation.
Refunds
Refunds are available only for orders that are damaged or incorrect. If this applies to your order, please email us at [support@luxeholidayapparel.com] with clear photos of the damaged or incorrect items. We’ll review your request and process the refund if eligible.
Exchanges
We currently do not offer exchanges for size or color changes. To ensure the best fit, please refer to the sizing charts provided on each product page. If you suspect that you received an item that was mislabeled, please contact us at [support@luxeholidayapparel.com] within a week of receiving your order. Be sure to include your order number and photos of the mislabeled product, and we’ll arrange for a replacement or refund.
Thank you for shopping with Luxe Holiday Apparel! Should you have any questions or concerns about your order, don’t hesitate to reach out to us.